
Thejashwini Devaraj is an Experience Design Strategist and Systems Designer specializing in helping enterprises navigate complex transformations. By combining deep contextual research—from discovery workshops to ecosystem mapping—with robust service design thinking, she designs intelligent operating models and AI‑augmented workflows that bridge high-level strategy with seamless execution.
Her background spans strategic portfolio management, service blueprinting for financial institutions, and complex public health strategy visualizations. Actively contributing to the academic and professional design community, she co-authored research on systemic health design and chronic patient identity presented at the Systemic Design Association.
With expertise rooted in systems thinking, service architecture, and information design, she is dedicated to designing the future of organizational coordination, collaborative intelligence, and human-in-the-loop AI systems.
Designing an AI‑assisted operating system that connects investment strategy, portfolio governance, and delivery execution.
This flagship engagement transformed traditional portfolio administration into a connected system of strategic value intelligence. Through dynamic dependency mapping, governance automation, and contextual AI guidance, the platform improved executive visibility and reduced administrative effort by 40%.
Designed and deployed a multi-layered governance platform for a Fortune 500 enterprise, linking strategic intent with portfolio execution through intelligent decision-support systems.
Taxonomy synchronization, AI-assisted recommendations, governance automation, and dynamic dependency intelligence.
Unifying strategy, planning, performance management, and risk governance into a single healthcare operating platform.
Designing an AI-assisted operating system that bridges board-level investment strategy, portfolio governance, and delivery execution.
Designing service blueprints, workflow diagnostics, and adoption systems that enabled enterprise-wide workforce transformation during large-scale digital migrations.