Enterprise TransformationStrategic Portfolio ManagementAI-Augmented DesignSystems ThinkingService DesignOrganizational ChangeProduct StrategyHealthcare TransformationEnterprise TransformationStrategic Portfolio ManagementAI-Augmented DesignSystems ThinkingService DesignOrganizational ChangeProduct StrategyHealthcare Transformation
01. Professional Biography
Thejashwini Devaraj Portrait

About Thejashwini Devaraj

Thejashwini Devaraj is an Experience Design Strategist and Systems Designer specializing in helping enterprises navigate complex transformations. By combining deep contextual research—from discovery workshops to ecosystem mapping—with robust service design thinking, she designs intelligent operating models and AI‑augmented workflows that bridge high-level strategy with seamless execution.

Her background spans strategic portfolio management, service blueprinting for financial institutions, and complex public health strategy visualizations. Actively contributing to the academic and professional design community, she co-authored research on systemic health design and chronic patient identity presented at the Systemic Design Association.

With expertise rooted in systems thinking, service architecture, and information design, she is dedicated to designing the future of organizational coordination, collaborative intelligence, and human-in-the-loop AI systems.

03. Strategic Portfolio

Active Case Studies

Healthcare Strategy Platform6 Min Read

Department of Health Abu Dhabi Strategy Hub

Unifying strategy, planning, performance management, and risk governance into a single healthcare operating platform.

Roles
  • Lead Product & Systems Designer
  • Platform Architect
  • Strategy Advisor
AI & Systems Design10 Min Read

SPMO: From Portfolio Administration to Strategic Value Orchestration

Designing an AI-assisted operating system that bridges board-level investment strategy, portfolio governance, and delivery execution.

Roles
  • Lead Product Designer
  • Systems Architect
  • Research Lead
Service Design8 Min Read

Change Management & Digital Transformation

Designing service blueprints, workflow diagnostics, and adoption systems that enabled enterprise-wide workforce transformation during large-scale digital migrations.

Roles
  • Lead Service Designer
  • Service Architect
  • Strategic Advisor
04. Selected Expertise

Capabilities Matrix

Strategy

  • Strategic Portfolio Management
  • Enterprise Strategy
  • Operating Model Design
  • Governance Design

Product

  • Product Strategy
  • Product Discovery
  • AI Product Design
  • Experience Architecture

Systems

  • Systems Thinking
  • Service Blueprinting
  • Knowledge Graph Design
  • Value Stream Mapping

Transformation

  • Organizational Change
  • Stakeholder Alignment
  • Adoption Strategy
  • Enterprise Enablement